Everyone is not aware of how to refund a game on steam? Over the years, Steam has become one of the most popular destinations for gamers. It’s a platform that offers numerous games at reasonable prices. While it might be tempting to purchase any old game, you should limit your options and take your time; even important choices like which video game you decide to play next need thoughtful consideration.
That’s why we’re going to teach you how you can refund a Steam game. If you buy a video game and then find out that it’s not exactly what you wanted (or worse: don’t get down with it), contact Steam Support and inform them about your issue via email or through their ticket system. Just tell them which game you’ll like to return and they will handle the rest for you!
What Is Steam Refund Policy?
Steam is the biggest online games store. They offer over 10,000 games available to buy and download on your computer or Steam Machine. Everyone knows this about Steam Sales, but what everyone doesn’t know is that Valve (the company that owns Steam) has a no-questions-asked refund policy that lasts for 14 days after purchase! That means you can play any game you buy within two weeks and send it back if you don’t like it. Don’t be caught buying games without first checking if they’re the ‘right’ game for you.
According to Steam, “you can refund any game purchased on Steam up to 14 days after buying it., given you have played it for less than 2 hours.” For some pre-order games on steam, the refund policy is eligible up to 14 days after the game’s release date.
However, if you don’t meet these conditions, then add your own personal appeal to review requests to the support team for Valve. They will make decisions they feel most appropriate given the circumstances. Eventually, Steam will decide if your argument for failing to meet the pre-requisite is reasonable enough to get you a refund.
How To Refund A Game On Steam?
According to the Refund Policy if you are eligible for the refund, then you can follow the steps below to get your money back from Steam:
1. Go to help.steampowered.com and log in with your Steam ID.
2. Now, click on Purchases.
3. Next, select the game or product you want to refund.
Note: If you are unable to see the purchased product or game you are looking to refund on the list, then your purchase should be very old and is not eligible for a refund.
4. Select a reason for which you want a refund.
5. Click on I’d like to request a refund.
6. In this final step fill the request form and then click on Submit Request.
Note: In the drop-down menu, select the option where you want to receive the Steam refund.
That’s all, just wait for the confirmation email from Steam. The confirmation email will tell you about the request submitted for the refund.
How To Ceck If Your Purchase Is Eligible For A Refund?
To determine whether or not you’re eligible for a refund, check within your purchases. If the game is listed as purchased content, then it is possible to get its cost reimbursed, otherwise, it may not be possible.
Also, you can still make special refund requests for games if you have some extenuating circumstances. You just have to go to view your complete purchase history and choose the game you want to get a refund request for.
How Long Does it Take for a Steam Refund?
After your payment has been refunded, Steam generally issues it within a few hours of the request. However, payments sent via international methods may take up to 7 or maybe even 14 days to be issued depending on the processing times of each financial institution.
How Many Times Can You Refund Games On Steam?
You can request a Steam refund as many times as you want, but if it is discovered that you are abusing the refund policy, then Steam will put a checkout limit onto your account.
Can You Get a Steam Refund After You’ve Crossed 14 Days or the Two-Hour Limit?
If you are not eligible to get a Steam refund after 14 days because your purchase doesn’t fall under the two-hour limit, then you should still submit a request for one. A representative from Steam should assess your application by providing feedback or asking questions regarding your request. If they rule in your favor, you might receive the option of getting a refund.
How the Steam Refund Policy Works for Other Purchases
If you decide to get a bundle package of two or more games on sale together, you can request a refund only if the total playtime of all games added up does not surpass two hours. For example: If you get a bundle that includes three games and the total combined playtime is less than one hour, then we will allow it and issue a refund. However, we permitting refunds of individual games from your purchase.
Furthermore, downloadable content purchases can be refunded within fourteen (14) days of purchase and within two (2) hours of gameplay in the base game after buying downloadable content. However, not all such content is eligible for this policy, so make sure you check out the downloadable content store page beforehand.
If you haven’t touched an in-game purchase or if you’ve gotten a refund for your digital game then don’t worry because it’s not at all possible that they could disappear. This is because we use different security systems to protect our users and we cannot allow such cases to happen with the exception of some rare instances where we might need to make an exception for specific problems like server outages or others like the like. If you want to be on the safe side and ensure nothing unusual happens, it would be best to make an account backup right away, which you can find more information about further down this page.
Regarding Steam keys, once you have acquired a product using your Steam Wallet funds or any other form of payment, it’s yours to keep. However, if you receive a game key from third-party sellers for the game they’re selling on another platform, this purchase is not covered by Steam Buyer Protection.
Does Steam Offer a Fair Refund Policy?
Steam, the internet’s most widely used gaming client has not always offered its customer base the best support. Fortunately, however, over time, all of this has changed on the back of the client’s continuing development and improvement of its agencies. And these days more than ever agencies like Steam are known to offer their customers one of the easiest and most convenient return policies around (provided you read the rules closely before purchasing).
Steam Refund Rules
Limitations of a Steam Refund
FAQs
